Did the user click the Public folder button at the bottom of the navigation
pane or press Ctrl+6 ?

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Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)
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>I have a user who does not see the Public folders in his oultlook folder
> list. What do i do to get the user connected to public folders?
>
> Outlook 2003