I use Earthlink for my email and they require SMTP authentication. I entered
the settings properly, but (about 1/2 the time) Outlook requires the password
to be re-entered before it will check for email.
Also, I often have to go into the email settings to restore my password,
otherwise Outlook will not allow me to send email.
Hi,
please read this article to solve your problem
http://home.arcor.de/andreas.roeder-privat/English%20Help.htm#21

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> I use Earthlink for my email and they require SMTP authentication. I entered
> the settings properly, but (about 1/2 the time) Outlook requires the password
> to be re-entered before it will check for email.
>
> Also, I often have to go into the email settings to restore my password,
> otherwise Outlook will not allow me to send email.