Why don't I see my emails in my inbox?

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smcrobb - 25 Oct 2004 00:47 GMT

I want to use outlook to view my emails from my ISP email account. I have set
up everything and have been able to send a test message to my email account,
but when I go to my Inbox, none of my emails show up.

Help.

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DL - 25 Oct 2004 08:55 GMT

Youve set the polling interval, in OL email settings, to check for mail?
The View settings are set appropriately?

> I want to use outlook to view my emails from my ISP email account. I have set
> up everything and have been able to send a test message to my email account,
> but when I go to my Inbox, none of my emails show up.
>
> Help.

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smcrobb - 25 Oct 2004 12:11 GMT

How do I check/set the "polling interval?"
Yes, the view settings are OK.

Thanks.

> Youve set the polling interval, in OL email settings, to check for mail?
> The View settings are set appropriately?
[quoted text clipped - 6 lines]
> >
> > Help.

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DL - 25 Oct 2004 12:37 GMT

Depending on your version of OL;
Tools/Options/Mail delivery do not set to less than 10 mins.

> How do I check/set the "polling interval?"
> Yes, the view settings are OK.
[quoted text clipped - 11 lines]
> > >
> > > Help.

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smcrobb - 25 Oct 2004 22:39 GMT

Not sure what I did but I got it to work. I think I fixed my problem by
unchecking the box that says "Log on using Secure Password Authentication."

Thanks for your help!!

> Depending on your version of OL;
> Tools/Options/Mail delivery do not set to less than 10 mins.
[quoted text clipped - 15 lines]
> > > >
> > > > Help.

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M Scott - 26 Oct 2004 01:41 GMT

I had my customer try changing the polling interval, and it was already set
to 10min. I'm going to try uninstalling Office 2000, and when I re-install,
I will uncheck Outlook. Hopefully, I can then just install Outlook 2003 and
the problem will be fixed. I have several customers using Office 2000, and
Outlook 2003 together.

> Depending on your version of OL;
> Tools/Options/Mail delivery do not set to less than 10 mins.
[quoted text clipped - 16 lines]
>> > >
>> > > Help.

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