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MS Office Forum / Outlook / Installation and Configuration / April 2005

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I don't understand why Outlook changes my email account settings.

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yoopers98 - 30 Nov 2004 20:43 GMT
I use Verizon DSL service and set up the following for my email account in MS
Outlook:
incoming mail server: incoming.verizon.net
outgoing mail server: outgoing.verizon.net

I input my user name and passwords in the correct boxes,  checked the "My
outgoing server requires authentication" and "Use same settings as my
incoming mail server" buttons, and checked the "Connect using my local area
network" button.

When I log off and log back on to my computer, Outlook changes the incoming
mail server setting from "incoming.verizon.net" to "localhost" and changes my
username from "username" to "username/incoming.verizon.net".

The settings changes cause me to have to adjust them at the beginning of
every setting in order to send email.  

How can I get Outlook to keep the settings as the way I set them up?

Thanks,
Bruce
Andreas Roeder - 01 Dec 2004 18:34 GMT
Hi Bruce,
are you using a Firewall or Norton AntiVirus?

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> I use Verizon DSL service and set up the following for my email account in MS
> Outlook:
[quoted text clipped - 17 lines]
> Thanks,
> Bruce
Ken Tak - 27 Apr 2005 23:53 GMT
I have the same problem.  Is there an answer?
KenTak

> I use Verizon DSL service and set up the following for my email account in MS
> Outlook:
[quoted text clipped - 17 lines]
> Thanks,
> Bruce
Hal Hostetler [MVP-S/U] - 28 Apr 2005 02:22 GMT
That's an anti-virus (or Anti-Spam) software issue.  It changes the POP3
server name to "localhost", "127.0.0.1", or "pop3.norton.antivirus" in order
to scan the e-mail as it downloads.  If this prevents you from downloading
mail, then the anti-virus software is malfunctioning.  Check with the
anti-virus software manufacturer for update or configuration help, or
disable the anti-virus software from scanning e-mail.

http://support.microsoft.com/?kbid=303645
OL2000: E-mail Account Settings Are Changed

Hal
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Hal Hostetler, CPBE -- hhh@kvoa.com
Senior Engineer/MIS -- MS MVP-S/U  -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
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> I have the same problem.  Is there an answer?
> KenTak
[quoted text clipped - 24 lines]
>> Thanks,
>> Bruce
 
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