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MS Office Forum / Outlook / Installation and Configuration / December 2004re-installing PST Files
We're using Outlook 2000, awhile back one of the user's Task Reminders went haywire, it quit working, we've tried everything but to no look it's look like it's corrupted. We thought if we switched her computer with another one she wouldn't have the same problem. Though I"m not sure if this is true, if I'm saving her orginial pst. file and trasnfereing it to the new computer will the problem continue with her task reminders? Is there a way that I can re-install Outlook with a new pst file. but have her old saved one somewhere on her computer so she can go back and look up old emails and contacts? Would I even have to switch her computer? Thanks Are task reminders the only problem she's having? Try starting Outlook once with the /CleanReminders switch. If you need help using Outlook command line switches, look here: http://support.microsoft.com/default.aspx?scid=kb;en-us;197180  SignatureJocelyn Fiorello MVP - Outlook *** Messages sent to my e-mail address will NOT be answered -- please reply only to the newsgroup to preserve the message thread. *** > We're using Outlook 2000, awhile back one of the user's Task Reminders > went [quoted text clipped - 10 lines] > computer? > Thanks We've tried the Clean Reminders switch, in fact I even called Microsoft and started a file regarding her task reminders. It was of no help, her task reminders are completely corrupted. It was suggested re-installing her operating system, but I'd rather switch her computer before I do it I need to know if the same problem would persist. > Are task reminders the only problem she's having? Try starting Outlook once > with the /CleanReminders switch. If you need help using Outlook command [quoted text clipped - 16 lines] > > computer? > > Thanks You can try starting a new .PST file, then gradually moving her tasks to it to see if you can find a task that might be causing the problem... SignatureJocelyn Fiorello MVP - Outlook *** Messages sent to my e-mail address will NOT be answered -- please reply only to the newsgroup to preserve the message thread. *** > We've tried the Clean Reminders switch, in fact I even called Microsoft > and [quoted text clipped - 31 lines] >> > computer? >> > Thanks Thanks, but I have one last question. I can start a new .PST file in her Outlook and keep the old .PST file in there as well? How do I gradually transfer one task at a time? I've never done that before. > You can try starting a new .PST file, then gradually moving her tasks to it > to see if you can find a task that might be causing the problem... [quoted text clipped - 34 lines] > >> > computer? > >> > Thanks When you create a new .PST file, it will open as a second set of personal folders in the user's Folder List (if the Folder List is not visible, click View | Folder List). You will be able to see both Tasks folders and you can drag and drop from one to the other. SignatureJocelyn Fiorello MVP - Outlook *** Messages sent to my e-mail address will NOT be answered -- please reply only to the newsgroup to preserve the message thread. *** > Thanks, > but I have one last question. I can start a new .PST file in her [quoted text clipped - 56 lines] >>>>> computer? >>>>> Thanks |
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