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MS Office Forum / Outlook / Installation and Configuration / December 2004

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Problem Removing Email Account

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Teri B - 06 Dec 2004 00:13 GMT
I added a free hotmail account to my Outlook 2002.  It created two instances
of this address complete with folders.  I was able to remove one instance
using the remove acct wizard, but the other has remained.  Does anyone know
what registry keys I could delete to remove this "stuck" account?  I did find
one set of keys with the associated email address; however removing these
keys did not remove the account from Outlook.
Teri B - 06 Dec 2004 21:21 GMT
Never mind.  Problem solved.  Keys found and removed.

> I added a free hotmail account to my Outlook 2002.  It created two instances
> of this address complete with folders.  I was able to remove one instance
> using the remove acct wizard, but the other has remained.  Does anyone know
> what registry keys I could delete to remove this "stuck" account?  I did find
> one set of keys with the associated email address; however removing these
> keys did not remove the account from Outlook.
 
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