Second "Ghost" set of personal folders displayed in Outlook

Thread view:

Enable EMail Alerts

Start New Thread

Thread rating:

Roger C - 11 Dec 2004 21:19 GMT

Following a system reinstall, (Win XP and Office 2003) when settingup
OutlookI can see a second set of personal folders in the mail folders list,
that appeared when first starting Outlook.. I have checked the data file
used, recreated an empty set of files and imported all data, moved all old
files to a seperate folder, but I can't delete this "ghost" set of files.

When viewing the folders properties and attempting to find its location I
get an error message "The operation failed. An object cannot be found".

Reply to this Message

Russ Valentine [MVP-Outlook] - 11 Dec 2004 21:45 GMT

You migrated your Outlook data file (PST file) incorrectly and corrupted
your profile.
Create a new profile and configure it to use only the PST file that contains
your data.

Signature

Russ Valentine
[MVP-Outlook]

> Following a system reinstall, (Win XP and Office 2003) when settingup
> OutlookI can see a second set of personal folders in the mail folders
[quoted text clipped - 5 lines]
> When viewing the folders properties and attempting to find its location I
> get an error message "The operation failed. An object cannot be found".

Reply to this Message

Roger C - 11 Dec 2004 21:57 GMT

Thanks Russ for you assistance - it arrived just as I was reading another set
of posts and confirmed their contents. All has been corrected and am now
viewing only one set of files.
Thanks again for your prompt reply.

> You migrated your Outlook data file (PST file) incorrectly and corrupted
> your profile.
[quoted text clipped - 9 lines]
> > When viewing the folders properties and attempting to find its location I
> > get an error message "The operation failed. An object cannot be found".

Reply to this Message