My email address is being replaced when the message is sent

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GaryK6266 - 18 Dec 2004 03:47 GMT

I am running Office Outlook 2003 (11.6359.6360) SP1 on Windows 2000
Professional SP4. I recently had a problem sending a message due to a phone
line being hung up and since this happened, my sending email address has been
changed to *******************@outbound#.mail.tds.net so no one can reply to
my messages, where # has been 1, 2, or 3. I have also removed my Norton
Antivirus 2004 software and tried to send a message, but the same problem
occurs without any Antivirus software. I reloaded NAV after trying this test.

I can receive messages OK in Outlook and I am able to send messages without
the sending address being changed when I use my ISPs web interface. I have
also run Office Update and applied any outstanding patches to my Office
programs.

Should I remove and reload Outlook 2003 or is there a less extreme thing to
try?

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GaryK6266 - 19 Dec 2004 22:05 GMT

After reading a message in the Outlook General Questions, I created a log
file in hope of this providing you with some additional information that can
help solve the problem.

> I am running Office Outlook 2003 (11.6359.6360) SP1 on Windows 2000
> Professional SP4. I recently had a problem sending a message due to a phone
[quoted text clipped - 11 lines]
> Should I remove and reload Outlook 2003 or is there a less extreme thing to
> try?

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GaryK6266 - 20 Dec 2004 23:39 GMT

Found the problem in my Zonealarm firewall software. After I added my smtp
server as a trusted host everything worked.

> After reading a message in the Outlook General Questions, I created a log
> file in hope of this providing you with some additional information that can
[quoted text clipped - 15 lines]
> > Should I remove and reload Outlook 2003 or is there a less extreme thing to
> > try?

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