No accounts setup in New Message

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Donald - 19 Dec 2004 00:53 GMT

Under Tool Accounts all is OK. It tests ok and sends email.
When I open a New Message the Accounts tab does not contain my accounts and
therefore I an unable to compose a message and send it.
I would have thought that that my accounts should appear in both locations
automatically. Have I failed to setup something in my Outlook 2002
Donald

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Sue Mosher [MVP-Outlook] - 19 Dec 2004 01:52 GMT

Accounts tab? New messages in Outlook don't have an Accounts tab. Please
provide more detail on where youi're seeing this.

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Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

> Under Tool Accounts all is OK. It tests ok and sends email.
> When I open a New Message the Accounts tab does not contain my accounts
[quoted text clipped - 3 lines]
> automatically. Have I failed to setup something in my Outlook 2002
> Donald

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Donald - 20 Dec 2004 20:18 GMT

Starting with Inbox opened in Outlook. Click File..New Mail Message. The
new mail message screen opens.
On this screen using the default menu taskbars, there are two lines shown.
The top line shown the standard entries, File,Edit, View, Insert etc.
The second line shown Accounts, Save icon, Print icon etc. Note that the
Send button is not displayed. It should be the first item on the second line
of the taskbar!
Accounts are there because you may wish to choose which account is to be
used to send the message.
On another pc running the same program Send is in the taskbar.
Somehow, even though my email accounts are properly setup, they are not
being recognized in the New Message display, and maybe this is why the Send
icon is not being displayed.
Any advice is welcome.

> Under Tool Accounts all is OK. It tests ok and sends email.
> When I open a New Message the Accounts tab does not contain my accounts and
> therefore I an unable to compose a message and send it.
> I would have thought that that my accounts should appear in both locations
> automatically. Have I failed to setup something in my Outlook 2002
> Donald

Reply to this Message