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MS Office Forum / Outlook / Installation and Configuration / December 2004

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invalid primary mail account

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lilmiketiger - 19 Dec 2004 12:29 GMT
Cox east is my ISP. When I recieve mail in Outlook 2000 a message comes back
that my primary username/password is invalid. It is the same
username/password I use to log onto Cox site(without a prob) and my secondary
account comes through fine. I have checked and rechecked my config.
Teri B - 20 Dec 2004 02:53 GMT
I'd try removing and then readding the acct in Outlook as a first
troubleshooting step.

> Cox east is my ISP. When I recieve mail in Outlook 2000 a message comes back
> that my primary username/password is invalid. It is the same
> username/password I use to log onto Cox site(without a prob) and my secondary
> account comes through fine. I have checked and rechecked my config.
lilmiketiger - 21 Dec 2004 12:33 GMT
Thanks, Teri B unfortunately it did not work.

> I'd try removing and then readding the acct in Outlook as a first
> troubleshooting step.
[quoted text clipped - 3 lines]
> > username/password I use to log onto Cox site(without a prob) and my secondary
> > account comes through fine. I have checked and rechecked my config.
 
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