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MS Office Forum / Outlook / Installation and Configuration / December 2004Outlook Default Profile problem
My predecessor set up a default profile in the netlogon share. When new users log on for the first time their mail settings are configured automatically. This is great except an Outlook Address Book entry for "TempUser" is generated that causes all kinds of problems. I cannot find it in the ntconfig.dat registry hive. Any ideas where this beast might be lurking? I was wondering if it could be in the MS Exchange Settings.fav and how would I get it out? Thanks in Advance. What kind of problems?  SignatureSue Mosher, Outlook MVP Author of Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx > My predecessor set up a default profile in the netlogon share. When new > users [quoted text clipped - 8 lines] > > Thanks in Advance. The default profile creates a "tempuser" OAB that does not really exist. Untill this is removed from their mail settings, the mail system locks up when they try to send mail because it is looking to check addresses against this ghost OAB before sending. > What kind of problems? > [quoted text clipped - 10 lines] > > > > Thanks in Advance. We still need more details. Since there are no properties to set when you add the Outllook Address Book to a mail profile, it's beyond me to understand what "tempuser OAB" might refer to. SignatureSue Mosher, Outlook MVP Author of Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx > The default profile creates a "tempuser" OAB that does not really exist. > Untill this is removed from their mail settings, the mail system locks up [quoted text clipped - 12 lines] >> > was wondering if it could be in the MS Exchange Settings.fav and how >> > would Sorry. I will try to be clearer. The initial problem was that users were complaining about mail being extremely slow and they had to kill Outlook and reopen sometimes when it locked up. I looked at their Outlook services under Outlook Address Book. In the configuration of OAB there were two listed address books. One for the user's contacts folder and another ghost entry called "TempUser" that does not actually exist as a contacts folder. Once you manually delete the ghost entry for TempUser, Outlook acts normally. I discovered that if you delete the users roaming profile (or just their Outlook profile) then the "TempUser" ghost address book entry re-appears. When a user logs on with no profile, the email settings are automatically configured by a "Default User" profile in the Netlogon share. My predecessor seemed to be incorrectly using "TempUser" to generate settings for "%username%”. But I cannot find the part of the default profile that is creating this ghost Outlook Address Book entry. The Default Profile used to create a bogus mailbox entry for TempUser but I found that and removed it. I do not want to blow away the entire Default User because it is nice to have Outlook automatically configured. > We still need more details. Since there are no properties to set when you > add the Outllook Address Book to a mail profile, it's beyond me to [quoted text clipped - 16 lines] > >> > was wondering if it could be in the MS Exchange Settings.fav and how > >> > would I think you can fix this in two stages -- first update the Default Profile so that it has no Outlook Address Book service. Then update Default Profile again to add the Outlook Address Book service. This should clear out any phantom contacts lists that were previously shown. SignatureSue Mosher, Outlook MVP Author of Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx > Sorry. I will try to be clearer. The initial problem was that users were > complaining about mail being extremely slow and they had to kill Outlook [quoted text clipped - 20 lines] > have > Outlook automatically configured. >> > The default profile creates a "tempuser" OAB that does not really >> > exist. [quoted text clipped - 15 lines] >> >> > was wondering if it could be in the MS Exchange Settings.fav and how >> >> > would |
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