how do i uninstall outlook 2002, missing install files

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martg - 14 Jan 2005 23:45 GMT

running xp home, outlook 2000 was present on system, when i upgraded to
outlook 2002 bundled with ipaq pock pc.i then tried to update on ms office
update, only now realizing i should have done this prior to 2002 instal .
problem is i cant uninstall outlook to do fresh install as fault message
(WINDOWS INSTALLER PATCH(.MSP) FILES ARE MISSING) this message also keeps
appearing when using other office applications word etc. also office update
can not read my system to see what updates are required,it keeps refering to
the missing instal files. i would definatly appreciate some help on this one
as my only other option seems to be a windows reinstall.

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Roady [MVP] - 15 Jan 2005 14:18 GMT

Insert the Office CD and do a repair on Office. Then insert your Outlook CD
and do a repair on Outlook.

Signature

Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

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> running xp home, outlook 2000 was present on system, when i upgraded to
> outlook 2002 bundled with ipaq pock pc.i then tried to update on ms office
[quoted text clipped - 8 lines]
> one
> as my only other option seems to be a windows reinstall.

Reply to this Message

martg - 19 Jan 2005 17:49 GMT

in add remove programs office 2000 repaired ok
i tried same with outlook but clicking change or remove options an error
fault(installation source for this product not available) comes up even with
correct cd in drive.

> Insert the Office CD and do a repair on Office. Then insert your Outlook CD
> and do a repair on Outlook.
[quoted text clipped - 11 lines]
> > one
> > as my only other option seems to be a windows reinstall.

Reply to this Message