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MS Office Forum / Outlook / Installation and Configuration / December 2005

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How to delete "Junk e-mail" folder?

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IslandCGA - 16 Jan 2005 03:09 GMT
I have just moved from Outlook 2000 to Outlook 2003. I opened my existing
.pst file, which included the folders "junk e-mail" and "junk suspects" (from
Spambeyes), in Outlook 2003. Outlook pronptly created another folder "junk
e-mail1" which I cannot delete or rename.

Not a big thing, but a nuisance (the weird folder name).

How do I "fix" this?
Jocelyn Fiorello [MVP - Outlook] - 16 Jan 2005 07:15 GMT
Try starting Outlook once with the /ResetFolders switch.  If you need help
using Outlook command line switches, look here:

http://support.microsoft.com/default.aspx?scid=kb;en-us;296192

Once you've done that, you should be able to delete the Junk Email1 folder.

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Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***

>I have just moved from Outlook 2000 to Outlook 2003. I opened my existing
> .pst file, which included the folders "junk e-mail" and "junk suspects"
[quoted text clipped - 5 lines]
>
> How do I "fix" this?
IslandCGA - 16 Jan 2005 15:33 GMT
Thanks for the suggestion (and your wilingness to help) -- but it did NOT
solve the problem.

For further clarification, folder "Junk e-mail1" remains, with the "Delete"
and "Rename" options on right-click greyed, and the international "No" symbol
across the icon left of the folder name in Outlook Folder View.

Sounds like something to do with the new (?) spam filtering built-in to
Outlook?

> Try starting Outlook once with the /ResetFolders switch.  If you need help
> using Outlook command line switches, look here:
[quoted text clipped - 12 lines]
> >
> > How do I "fix" this?
Jocelyn Fiorello [MVP - Outlook] - 22 Jan 2005 03:01 GMT
I guess Outlook had no choice but to name its Junk Mail folder with a (1)
after it since you already had another folder named Junk Mail.  I don't
think there's any way to change that.

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Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***

> Thanks for the suggestion (and your wilingness to help) -- but it did
> NOT solve the problem.
[quoted text clipped - 32 lines]
>>>
>>> How do I "fix" this?
lnwolf - 03 Mar 2005 21:45 GMT
Jocelyn, thank for posting the link, it was vary helpful.  I had the same
problem as Islandcga.  This may be of farther help.

I deleted the “Junk E-mail” folder and set up Spambayes to use the “Junk
E-mail1” folder. Using the link provided by Jocelyn, I started Outlook once
with the “/ResetFolderNames” switch. It renamed the “Junk E-mail1” folder to
“Junk E-mail”. Hope this helps.

> I have just moved from Outlook 2000 to Outlook 2003. I opened my existing
> .pst file, which included the folders "junk e-mail" and "junk suspects" (from
[quoted text clipped - 4 lines]
>
> How do I "fix" this?
Doom - 19 Dec 2005 18:49 GMT
How do you delete the "junk e-mail" folder if the option is greyed out? Thanks.

> Jocelyn, thank for posting the link, it was vary helpful.  I had the same
> problem as Islandcga.  This may be of farther help.
[quoted text clipped - 12 lines]
> >
> > How do I "fix" this?
Brian Tillman - 19 Dec 2005 21:43 GMT
> How do you delete the "junk e-mail" folder if the option is greyed
> out?

Since it is one of the default folders, you can't delete it.
Signature

Brian Tillman

Doom - 19 Dec 2005 21:56 GMT
Thank you!

> > How do you delete the "junk e-mail" folder if the option is greyed
> > out?
>
> Since it is one of the default folders, you can't delete it.
 
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