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Mike E. - 10 Feb 2004 22:43 GMT

See the post several line items down from this one titled
the same problem. Can someone address this problem or
point me in a helpful direction ? I have seen several
others in the Outlook section (not the Team Folders
section) that have seen or are having the same problem.

If you can help I would be most appreciative. I have had
to revert back to Office XP Pro (2002) in the interim. I
really want to get back into Office Pro 2003 as I want to
begin to use Contact Manager but hesitate until this e-
mail problem is resolved.

Many thanks...

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Sue Mosher [MVP] - 10 Feb 2004 23:02 GMT

What is the problem? "several line items down" doesn't provide any reference
to someone reading the newsgroups with a standalone appliation.

Signature

Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

> See the post several line items down from this one titled
> the same problem. Can someone address this problem or
[quoted text clipped - 9 lines]
>
> Many thanks...

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Mike E. - 10 Feb 2004 23:41 GMT

OK...here's the problem..and sorry didn't realize you
couldn't perhaps see other items...I sent you an e-mail
regading this bu tmaybe you didn't see it. Anyway, the
problem is listed below. Thanks in advance for your
reply.
************
Running Office Pro 2003. Messages will go to the Outbox
and will not send. Nothing large in file size. when I
go to the Outbox the message is not in italics and has no
date in the send column. If I open the message in Outbox
and send again, same thing occurs. The only way I have
gotten a message to go is to "forward" it from the
Outbox. When I do this it creates a duplicate message
below the one that didn't send. If I click send, the
message is sent. If I open the message and add to it and
hit send, it will not go. It goes back to the Outbox
with no italics and no date in the send column. To send
this message I have to forward it from the outbox.

Any ideas before I totally uninstall Office 2003 and
reinstall Office XP Pro (2002)...at least IT worked.

Stuck and frustrated...

>-----Original Message-----
>What is the problem? "several line items down" doesn't provide any reference
[quoted text clipped - 14 lines]
>
>.

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Sue Mosher [MVP] - 11 Feb 2004 03:14 GMT

And what kind of email account(s) are you sending with? Have you tried a new
profile?

Signature

Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

> Running Office Pro 2003. Messages will go to the Outbox
> and will not send. Nothing large in file size. when I
[quoted text clipped - 11 lines]
> Any ideas before I totally uninstall Office 2003 and
> reinstall Office XP Pro (2002)...at least IT worked.

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Mike E. - 13 Feb 2004 19:31 GMT

There is only one account in Outlook...it is the standard
POP account (using broadband), and has had no problems in
sending or receiving with Outlook in Office XP Pro
(2002). I have not configured a new profile as it has
been working fine under Outlook 2002.

You do understand that I removed Office 2003 and re-
installed Office XP Pro (2002). I want to get back to
Office 2003 but am a bit spooked at not being able to
send messages.

I did notice something strange. I went to Control Panel/
Mail/ Show profiles..and there is a profile there called
Corel settings...nothing in properties on the Accounts
button or the Data Files button. Should I delete the
Corel settings entry ? The Corel program that I have on
my computer is Corel Draw 10..why would it show up under
Mail settings profiles?

Last, but not least, someone suggested that there might
be things in the registry that could be messing up
Outlook 2003. I noticed under HKey-CurrentUser/
Software/ Microsoft/ Office..folders called 10.0, 11.0
and 8.0...and under HKey-LocalMachine/
Software/Microsoft/Office..there are folders called 10.0,
11.0, 8.0 and 9.0. Maybe that's nothing to worry about,
but I wanted to let you know.

I'm at a loss for a fix...hope you can help...Many thanks.

>-----Original Message-----
>And what kind of email account(s) are you sending with? Have you tried a new
[quoted text clipped - 17 lines]
>
>.

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Sue Mosher [MVP-Outlook] - 15 Feb 2004 21:37 GMT

If you don't use a profile, there should be no need to keep it, but there's
also no need to delete it, since an inactive profile affects nothing. My
guess is that Corel created it for its own reasons; what they are, I have no
idea.

A new profile, though, can often work wonders on Outlook problems that have
no obvious solution and should always be tried before reinstalling.

Signature

Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

> There is only one account in Outlook...it is the standard
> POP account (using broadband), and has had no problems in
[quoted text clipped - 54 lines]
> >
> >.

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Dror Avnon - 16 Jan 2005 18:51 GMT

I encountered the same problem when to Office 2003 recently. Did anyone find a fix for this problem?

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