Unable to open old PST-file

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Jonte@bson.se - 09 Dec 2004 13:08 GMT

After switching (not upgrading) the computer from Windows NT4 and Oulook98
(both swedish) to Windows XP SP1 swedish and Outlook 2002 sp2 swedish one
user are not able to open some of her PST-files (some works fine, the most
of them). The PST files are on the users home folder on a NT4 server. The
error message is like (I have to translate it because it's in swedish) "You
have no access to open the file". The ACL rights are full controll for the
user on the folder and files.

Can you help me out ?

Sincerely

\\Jonas B

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Sue Mosher [MVP-Outlook] - 09 Dec 2004 14:06 GMT

Try copying the file to the user's local machine. Storing .pst files on a
network volume is an unsupported configuration.

Signature

Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

> After switching (not upgrading) the computer from Windows NT4 and Oulook98
> (both swedish) to Windows XP SP1 swedish and Outlook 2002 sp2 swedish one
[quoted text clipped - 10 lines]
>
> \\Jonas B

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Jonte@bson.se - 09 Dec 2004 14:22 GMT

We have already tried that and its still the same problem

\\Jonas B

> Try copying the file to the user's local machine. Storing .pst files on a
> network volume is an unsupported configuration.
[quoted text clipped - 13 lines]
> >
> > \\Jonas B

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Sue Mosher [MVP-Outlook] - 09 Dec 2004 16:00 GMT

I'd check the read-only flag on the problem file. Running Scanpst.exe
against it probably wouldn't hurt either.

Signature

Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

> Try copying the file to the user's local machine. Storing .pst files on a
> network volume is an unsupported configuration.

>> After switching (not upgrading) the computer from Windows NT4 and
>> Oulook98
[quoted text clipped - 13 lines]
>>
>> \\Jonas B

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Jonte@bson.se - 09 Dec 2004 16:25 GMT

Yes ! They where read-only. Thank's a lot !

Sincerely
\\Jonas B

> I'd check the read-only flag on the problem file. Running Scanpst.exe
> against it probably wouldn't hurt either.
[quoted text clipped - 19 lines]
> >>
> >> \\Jonas B

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