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MS Office Forum / Outlook / Team Folders / April 2005

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Newly created folders in the Contacts folder do not appear...

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Dave Myles - 24 Mar 2005 22:37 GMT
I have some users who have created new folders in their Contacts folder in
Outlook on their workstations. For instance they have their Contacts folder
and one called Personal. They move contacts from one folder to the new on and
everything is fine. They open a new email and can browse to either the
Contacts or Personal folders to get their contact.

The problem comes in when a user opens Outlook via Terminal Server. In TS
they see the newly created folder but when they open a blank email and pull
down the list to see the different address lists the new folder they created
isn't there.

It seems that creating folders under Contacts stores them locally instead of
on the Exchange server. I tested this by creating a new folder under Contacts
in Outlook on the Terminal Server and wasn't able to access them on my local
copy of Outlook on my workstation.

Any thoughts or recomendations?

Thanks,

Dave
Judy Gleeson MVP Outlook - 30 Apr 2005 01:27 GMT
Have you checked the box to show the new Contacts Folders as an Outlook
Address Book?  Tell us your version and we'll tell you how (in case you
can't find it yourself).

Judy Gleeson, MVP Outlook

>I have some users who have created new folders in their Contacts folder in
> Outlook on their workstations. For instance they have their Contacts
[quoted text clipped - 24 lines]
>
> Dave
 
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