I use Palm Pilot and sync to Outlook for everything except
my Expense records.  I have tried to upgrade Palm to 4.1
and get the errors below. Tech support at Palm Pilot said
that it was my computer doing this.  I recently downloaded
the Outlook security patches and notice that when I do a
hot sync, that I have to check a box to allow the hot sync
access to my contact list.  I am wondering if this new
security is something that is keeping me from being able
to upgrade.  Hope someone can help out

Detailed Description: Trying to upgrade to 4.1 and get the
following
message: "The feature you are trying to use is on a
network resource
that is unavailable. Click OK to try again or enter an
alternate path to
a folder containing the installation package "Palm
Desktop.msi" in the
box below.

I clicked Browse and found the folder with the file and
clicked on that
one only to get the following message:

The file C:\Download\Palm Desktop Setup Files\Palm
Desktop.msi is not a
valid installation package for the product Palm Desktop.
Try to find the
installation package "Palm Desktop.msi" in a folder from
which you can
install Palm Desktop.

When that didn't work several times I cancelled and got
the following
message:

Error 1714. The older version of Palm Desktop cannot be
removed. Contact
your technical support group.