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MS Office Forum / Outlook / 3rd Party Utilities / August 2004conflict message
I've written a utility for synchronization between a crm solution and outlook's contacts and appointments. I access exchange server thru mapi objects, logging on with outlook profiles created on the fly. One particular exchange user shows a conflict message on a particular appointment item. This message shows that the same user edited this item twice, about 3 hours apart and that these edits are in conflict. The user does not edit appointments in Outlook, he only edits them in the CRM database. So, this means that my synchronization utility edited this item. How would this conflict occur, then? When both edits occured, the sync engine was logged onto exchange server under the same profile. The edits were at least 3 hours apart. I appreciate any help! Thanks in advance! Check to ensure that the time/date, time zone, and daylight savings time settings are correct on all servers and workstations. Also check in Outlook (tools, options, calendar options). > I've written a utility for synchronization between a crm solution and > outlook's contacts and appointments. I access exchange server thru [quoted text clipped - 12 lines] > > I appreciate any help! Thanks in advance! Thanks, I will check these settings. In the meantime, I can say this...the exchange server resides in the US, central time. The client running the sync engine resides in the US, central time. The user who is experiencing these conflicts lives in Europe. If either the server or the client workstation that is running the sync engine, or the client workstation experiencing the conflicts is incorrect, how would that cause this problem? > Check to ensure that the time/date, time zone, and daylight savings time > settings are correct on all servers and workstations. Also check in Outlook [quoted text clipped - 16 lines] > > > > I appreciate any help! Thanks in advance!
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