I posted the following under Outlook.General but did not receive a response
I though I would try here.

I recently purchase a HP Pavilion a642n with Window XP Home Edition.  I
installed Norton Internet Security 2004 and Office Professional Edition
2003. I created 3 users in XP, all are Administrators.  When logging on as
the first user, who is also the owner, Outlook works fine but if I log on as
a different user then I receive the following.

When Outlook starts I get the following messages

Title of Message "MS Visual C++ Runtime Library",

Body of message

"Runtime Error, Program C:/Program~1\MI1933N1\Office11\Outlook.exe
This application has requested the runtime to terminate it in an unusual
way. Please contact the application support team for more information." The
only
option is [OK] After clicking Outlook then shuts down.

After restarting Outlook the following message appears "Outlook experienced
a serious error the last time the add-in 'Norton Antis Spam Outlook plug-in'
was opened. Would you like to disable this add-in?

To reactive the add-in click about Microsoft Office Outlook on the help menu
and then Click disable items" [Yes][No]

If I click no the application runs find until the next time it is started.

I also noticed if I log on as any 'User' and try to start Outlook I receive
the error message even under the Owners log-in.  If I reboot and log-in as
different user, say user #2, I receive the error message and switching to
User #1, owner, the error message occurs there also.  It seem If I start up
new and log into User #1 owner, Outlook starts normal, but once I switch
users Outlook is messed up for the entire session.

Any ideas

Charlie