Outlook 2002 or 2003? See if it's in the disabled items list. Help, About
Microsoft Outlook (About Microsoft Office Outlook for Outlook 2003),
Disabled Items button. If it's there select it and click the Enable button.
Exit and restart Outlook.

Signature
Ken Slovak
[MVP - Outlook]
http://www.slovaktech.com
Author: Absolute Beginner's Guide to Microsoft Office Outlook 2003
Reminder Manager, Extended Reminders, Attachment Options
http://www.slovaktech.com/products.htm
> My Outlook had crashed and gave me some error stating that Lookout was
> affected. Unfortunately, I had paid much attention to the error message
[quoted text clipped - 5 lines]
> Lookout. Outlook never recognizes that Lookout has been installed and it
> does not list the Lookout toolbar has an option. Any suggestions?