This has been a problem I've kinda avoided for some time now, but I just
can't avoid it anymore.
Installed on my Windows 2000 computer is Office 2000. When I purchased my
PDA and installed the ActiveSync software, Outlook 2002 was installed over
the Outlook 2000 (or it replaced it, don't know which).
Since then, whenever I try to add a COM Add-in (or perform a few other
tasks) I get a message box that states:
The feature you are trying to use is on a CD-ROM or other removable disk
that is not available.
Insert the 'Microsoft Outlook 2002' disk and click OK
Now, I have an Outlook 2002 disk, but when I insert it, I get the following
message:
The path 'Microsoft Outlook 2002' cannot be found. Verify that you have
access to this location and try again, or try to find the installation
package 'OUTRES.MSI' in a folder from which you can install the product
Microsoft Outlook 2002.
and yes, I have access to the CD-ROM
Thanks In Advance
RW
Brian Tillman - 03 Jan 2006 18:29 GMT
> Installed on my Windows 2000 computer is Office 2000. When I
> purchased my PDA and installed the ActiveSync software, Outlook 2002
[quoted text clipped - 14 lines]
> installation package 'OUTRES.MSI' in a folder from which you can
> install the product Microsoft Outlook 2002.
Examine the CD and see what OUTxxxx.MSI exists on that CD.

Signature
Brian Tillman
Robert Williams - 03 Jan 2006 18:45 GMT
Did that, it doesn't.
I haven't been able to find it on any of the CDs, @microsoft, or on any of
the many sites that reference OUTRES.MSI
Thanks
RW
> > Installed on my Windows 2000 computer is Office 2000. When I
> > purchased my PDA and installed the ActiveSync software, Outlook 2002
[quoted text clipped - 16 lines]
>
> Examine the CD and see what OUTxxxx.MSI exists on that CD.
Brian Tillman - 04 Jan 2006 17:54 GMT
> Did that, it doesn't.
There must be _some_ MSI file on that CD.

Signature
Brian Tillman
Robert Williams - 04 Jan 2006 18:36 GMT
: > Did that, it doesn't.
:
: There must be _some_ MSI file on that CD.
Oh, there are MSI files on the CD, but for some reason it won't accept them.