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Jeff - 28 Nov 2003 20:00 GMT

Outlook express users do not receive attachments sent via
outlook 97. If the same message is sent to an outlook
user the attachment is fine.

Any ideas?

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Jocelyn Fiorello [MVP - Outlook] - 29 Nov 2003 04:44 GMT

Make sure you use HTML or Plain Text format (in your case it will have to be
plain text since Outlook 97 doesn't support HTML) when sending messages to
Outlook Express users, or users of any other e-mail client besides Outlook.
Don't use Rich Text format, which is proprietary to Outlook and will cause
problems for other recipients, one of which is that they won't get your
attachments.

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Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
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> Outlook express users do not receive attachments sent via
> outlook 97. If the same message is sent to an outlook
> user the attachment is fine.
>
> Any ideas?

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Jeff - 30 Nov 2003 20:05 GMT

>-----Original Message-----
>Make sure you use HTML or Plain Text format (in your case it will have to be
[quoted text clipped - 11 lines]
>
>.

Thanks for your help

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