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David Bateman - 21 Jul 2004 01:34 GMT

Every time I open outlook the windows installer screen comes up and tries to
configure outlook 2000. This used to happen when I would try to use the
search application. I just cancel the installer and outllook opens fine. Any
suggestions?

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neo [mvp outlook] - 21 Jul 2004 02:07 GMT

If working with a Windows 2000/XP box, does it do this under a new profile?
(I've seen the installer get so confused that you have to switch to get a
new user profile before the installer settles down.)

/neo

ps - i am assuming that you tried a detect and repair via the add/remove
applet in the control panel and it didn't help.

> Every time I open outlook the windows installer screen comes up and tries to
> configure outlook 2000. This used to happen when I would try to use the
> search application. I just cancel the installer and outllook opens fine. Any
> suggestions?

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David Bateman - 21 Jul 2004 17:52 GMT

It continues in another profile. Any suggestions?

> If working with a Windows 2000/XP box, does it do this under a new profile?
> (I've seen the installer get so confused that you have to switch to get a
[quoted text clipped - 11 lines]
> Any
> > suggestions?

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neo - 21 Jul 2004 20:07 GMT

Try running a detect and repair. (you might have to do office/outlook 2000
+ whatever product is triggering the feature install. Try looking in the
event logs to see if it gives any clue as to what feature it wants to add.)

> It continues in another profile. Any suggestions?
>
[quoted text clipped - 16 lines]
>> Any
>> > suggestions?

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David Bateman - 22 Jul 2004 21:50 GMT

How do I check the event logs?

> Try running a detect and repair. (you might have to do office/outlook 2000
> + whatever product is triggering the feature install. Try looking in the
[quoted text clipped - 20 lines]
> >> Any
> >> > suggestions?

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neo [mvp outlook] - 22 Jul 2004 23:24 GMT

For Windows 2000/XP/2003, just right click on My computer and select manage.
From there it is System Tools > Event Viewer.

> How do I check the event logs?
>
[quoted text clipped - 27 lines]
> > >> Any
> > >> > suggestions?

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David Bateman - 24 Jul 2004 17:32 GMT

The events type is warning, event numbers are alternating 1001 and1004 they
alternated when I tryed to cancel the installer 6 times. Help.

> For Windows 2000/XP/2003, just right click on My computer and select manage.
> From there it is System Tools > Event Viewer.
[quoted text clipped - 32 lines]
> > > >> Any
> > > >> > suggestions?

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