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MS Office Forum / Outlook / New Users / July 2004

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runtime error: line 297

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Mel - 21 Jul 2004 10:24 GMT
Please can someone help.  When I open Outlook the message
comes up: A runtime error has occured - do you wish to
debug - line 297 - class not registered.

And also, how do I get MS professional support - when I
try to go that route, it says that either the country is
not supported (S.Africa), or that I must enter a
different Product ID!)

Thanks
Scott Atkins[MSFT] - 23 Jul 2004 22:11 GMT
Hi Mel,

The following Knowledge Base (KB) article addresses the issue that you are having.  Please follow the steps outlined in this article and let me know the results.
http://support.microsoft.com/default.aspx?scid=KB;EN-US;320763

Regards,

Scott Atkins MCSE, MCSA
Partner Technical Lead - Outlook
Microsoft Technical Support
for Platforms and Business Applications
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>Content-Class: urn:content-classes:message
>From: "Mel" <anonymous@discussions.microsoft.com>
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>Thanks
 
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