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MS Office Forum / Outlook / New Users / July 2004

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merged inbox folder from computer to lapton, now inbox messages are missing

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erin.dorsett@idbois.ang.af.mil - 21 Jul 2004 20:31 GMT
i was trying to set microsoft outlook on my laptop.  in
the process, somehow, my main (stationary) computer's
outlook inbox messages were automatically moved from that
inbox to my laptops inbox.  when i changed the
configuration from internet (dial up) access to exchange
(workgroup) the messages in both computer's inbox file
disapeared.  

i'm looking for help on how to recover those messages from
by inbox???

thanks
Brian Tillman - 22 Jul 2004 15:34 GMT
> i was trying to set microsoft outlook on my laptop.  in
> the process, somehow, my main (stationary) computer's
[quoted text clipped - 6 lines]
> i'm looking for help on how to recover those messages from
> by inbox???

Sounds to me like you were using a PST (Personal Folders file) as your
default delivery location but created a new profile with Exchange as your
default delivery location and didn't include the PST in the profile.

Open Control Panel's Mail applet and examine the properties of your mail
profile.  Also, search your hard drive for all files whith type ".pst",
making sure you enable hidden files and folders.  Reply here with the list
of services you have defined in the profile, the locations of any PSTs, and
the version of Outlook you're using.  Someone should be able to help you
then.
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Brian Tillman

 
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