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MS Office Forum / Outlook / New Users / July 2004

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Program trying to access contacts in Outlook

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Debi - 21 Jul 2004 18:31 GMT
I am getting an error box when I send an email from
Outlook 2002. "A program is trying to access e-mail
addresses you have stored in Outlook. Do you want to allow
this? If this is unexpected, it may be a virus and you
should choose 'no.'" I have run Norton Anti-Virus and have
the most current virus definitions. I have also downloaded
Microsoft SP3. What could be the problem? Thanks!
Andreas Roeder - 21 Jul 2004 18:56 GMT
Hi Debi,
maybe this could helps you,
http://www.outlook-security.com/attachments/quick_merge_overview.htm
--
Ich habe nichts gemacht, gestern gings noch!
Bitte in den Newsgroup antworten damit jeder etwas davon hat.
Bravestar@Datenschutzministerium.de
> I am getting an error box when I send an email from
> Outlook 2002. "A program is trying to access e-mail
[quoted text clipped - 3 lines]
> the most current virus definitions. I have also downloaded
> Microsoft SP3. What could be the problem? Thanks!
Jocelyn Fiorello [MVP - Outlook] - 22 Jul 2004 03:36 GMT
It's a known issue with SP3; security has been updated to more closely match
the security in Outlook 2003.  You may be able to get around the problem by
either disabling Word as your e-mail editor or updating some of your
add-ins, especially virus scanners and spam filters (many major
manufacturers have already released compatible updates).  See the following
articles for more information:

http://www.slipstick.com/outlook/ol2002sp3.htm#problems
http://support.microsoft.com/default.aspx?scid=kb;en-us;838871

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Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
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> I am getting an error box when I send an email from
> Outlook 2002. "A program is trying to access e-mail
[quoted text clipped - 3 lines]
> the most current virus definitions. I have also downloaded
> Microsoft SP3. What could be the problem? Thanks!
Debi - 22 Jul 2004 04:49 GMT
Thank you. Disabling Word as my email editor in Outlook
worked and I no longer receive the error message.
>-----Original Message-----
>It's a known issue with SP3; security has been updated to more closely match
[quoted text clipped - 16 lines]
>
>.
 
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