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MS Office Forum / Outlook / New Users / July 2004

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Outlook Profiles 2K3

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Daniel Bissell - 21 Jul 2004 16:27 GMT
How can I turn off the ability to "Work Offline"?

Here is the Situation: In our mainframe room, we have 8
people using 2 machines setup identically. These are 2
sets or Day and Night crews. These 2 machines are logged
in to our Local Domain with the same user ID so that
there is no confusion with password lock-outs since all
of the 8 users are classified as "USERS" and no admin
rights are available to them. Keeps me from getting a
call at 2 am.

Here is the Problem: Outlook 2003 uses "Profiles" to keep
track of each persons email. It downloads a "Local Copy"
for each user when they log into the server depending on
if they type in their password correctly. If they don't,
OR sometimes it doesn't ask for one, it shows
the "Offline" in the right-hand corner of the status bar.
The messages that were there since the last time they
logged in are still viewable, (Inbox, Deleted, Sent...),
since they are working in "Offline" mode.  ***  If User#7
wants to find out what User#1 has written to Boss#3, all
he has to do is choose User#1's profile and he can view
anything that was written from the beginning to the last
time User#1 logged on.

How can I turn off the ability to "Work Offline"?
Lanwench [MVP - Exchange] - 21 Jul 2004 21:55 GMT
> How can I turn off the ability to "Work Offline"?
>
[quoted text clipped - 22 lines]
>
> How can I turn off the ability to "Work Offline"?

Well, you can disable cached mode in Outlook (properties of exchange server
service in tools | e-mail accounts) but I don't see how that's really going
to help you much as all these users all use the same login - or do you have
a non-mail-enabled login account and separate accounts for their mailboxes,
with OL set up to prompt for credentials? They shouldn't be able to open the
profile at all if they don't have rights to that mailbox, unless outlook.exe
is left hanging/running in the background when Outlook is closed (task
manager will help determine that).

I can't reproduce your situation here (don't have OL2003 for one thing).
There is allegedly some freeware app that will kill any running outlook.exe
processes in the background but I don't remember the name.

I guess I don't see why you can't just have them each log into the domain as
themselves - you could use mandatory profiles so they can't change anything,
or policies, or whatnot. Seems like this would be a lot easier, to me!
 
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