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MS Office Forum / Outlook / New Users / July 2004

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Double entries of personal folders!?!

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Lennart Svenssson - 22 Jul 2004 06:45 GMT
Hi,

I'm having some problems with one of my machines running Outlook 2003. I
have redirected the *.pst file to a file (on my network) that I earlier used
from an Outlook 2000. When I now open my new Outlook I get two personal
folders in the list (to the left). They both hold the same contents and I
can't remove any of them.

This causes several problems for me. Is there a way to purge all the
contents in Outlook 2003 and start all over again?

Regards,

   /LS
Roady [MVP] - 22 Jul 2004 09:30 GMT
You have a corrupted mail profile;

Create a new profile (do not copy it);
Control Panel-> Mail-> button Show Profiles

To access your current pst-file in the new profile;
File-> Open-> Outlook Data File...

To set it as the default delivery location;
Tools-> E-mail Accounts...-> button Next-> use the dropdownlist below

Note that connecting to a pst-file on a networkshare is not supported or
recommended by Microsoft.

Signature

Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Backup and Restore
-Create an Office XP CD slipstreamed with Service Pack 3

-----

> Hi,
>
[quoted text clipped - 11 lines]
>
>    /LS
Lennart Svenssson - 22 Jul 2004 14:46 GMT
Thanks,

That helped me from going mad ;-)

   /LS

> You have a corrupted mail profile;
>
[quoted text clipped - 25 lines]
> >
> >    /LS
 
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