Stuck in a loop.

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Ian Sweeney - 30 Sep 2004 18:13 GMT

1) Outlook crashes on startup
2) Sends error report to Microsoft
3) Restarts
4) Goto 1

How do I rescue my system? I've tried the restart
in 'Safe Mode' and also allowed 'Detect & Repair' to run,
but to no avail.

XP Home SP2 running Outlook 2002 SP3

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DL - 30 Sep 2004 19:46 GMT

I assume by safe mode you mean you ran OL in safe mode, and not Win.
If you download and install this
http://www.dependencywalker.com/
then start and run OL through it, you may get a clue as to what is causing
the problem.

> 1) Outlook crashes on startup
> 2) Sends error report to Microsoft
[quoted text clipped - 6 lines]
>
> XP Home SP2 running Outlook 2002 SP3

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DL - 01 Oct 2004 00:40 GMT

A 2nd thought; locate the file outcmd.dat, in the Outlook folder, rename and
see if that helps

> I assume by safe mode you mean you ran OL in safe mode, and not Win.
> If you download and install this
[quoted text clipped - 12 lines]
> >
> > XP Home SP2 running Outlook 2002 SP3

Reply to this Message