Help with sending email via non-default account

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kirkzeusNOSPAM@hotmail.com - 31 Dec 2004 05:49 GMT

Hi all

I have a number of dial up email POP3 accounts set up to various ISPs,
within my MS Outlook 2003 SP1, and all work fine. Now I have added a
new email POP3 account and whenever I create a new email and send it
using this new email account (rather than the default account), when
it arrives at the destination it shows that it came from my default
email account address and NOT the one that I had selected when
creating the email (using the 'Accounts' button in the new email).

The strange thing is that when I go to the properties of the new email
account and use the "Test Account Settings..." button, the test email
sent showed that it came from the correct email address which I had
created.

All my other accounts show the correct 'From' email address for their
respective accounts when an email is received at the destination.

Has Outlook got 'confused' somehow or am I missing some setting that
should be set? Although I think I have looked everywhere.

Many thanks for any ideas or help received.

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neo [mvp outlook] - 31 Dec 2004 12:44 GMT

There is one issue that the MVPs/MS is aware that could cause Outlook to
jump to the next account to send a message. Can you turn on diagnostic
logging, duplicate the issue, and then post the OPMLog?

http://support.microsoft.com/default.aspx?scid=kb;en-us;300479&sd=RMVP

/neo

PS - What raises this bug is that the SMTP throws back a 550 error and
Outlook just motors to the next account. Generally you have to authenticate
to the SMTP server in order to send.

> Hi all
>
[quoted text clipped - 18 lines]
>
> Many thanks for any ideas or help received.

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kirkzeusNOSPAM@hotmail.com - 31 Dec 2004 18:14 GMT

Thanks for the reply.

I turned on diagnostic logging as you suggested, and found in the log
file a '550' entry:

..."<rx> 550 relaying blocked, read new mail, add" (my ip address) "to
forwarding or enable smtp authentication in "

So I went back into Outlook and enabled "My outgoing (SMTP) requires
authentication" and all now works fine.

I suppose that the email provider requires this to stop relaying of
SPAM email.

Many, many thanks again!

>There is one issue that the MVPs/MS is aware that could cause Outlook to
>jump to the next account to send a message. Can you turn on diagnostic
[quoted text clipped - 30 lines]
>>
>> Many thanks for any ideas or help received.

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