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MS Office Forum / Outlook / New Users / January 2005New email downloading but not appearing
Outlook appears to be downloading new email when the program is first started but then I receive no notification for the email, nor do they show up in any of my folders, so I know that I don't have any rules set up to send them elsewhere besides the inbox. > Outlook appears to be downloading new email when the program is first started > but then I receive no notification for the email, nor do they show up in any > of my folders, so I know that I don't have any rules set up to send them > elsewhere besides the inbox. What version of Outlook do you have? What sort of mail account(s)?  SignatureJeff Stephenson Outlook Development This posting is provided "AS IS" with no warranties, and confers no rights I am using Outlook 2003 with a POP account. I finally figured out how to keep it from downloading messages from the mail server, but I still need to find the messages that I lost. > > Outlook appears to be downloading new email when the program is first started > > but then I receive no notification for the email, nor do they show up in any > > of my folders, so I know that I don't have any rules set up to send them > > elsewhere besides the inbox. > > What version of Outlook do you have? What sort of mail account(s)? > I am using Outlook 2003 with a POP account. I finally figured out how to > keep it from downloading messages from the mail server, but I still need to > find the messages that I lost. Make *sure* that you don't have any rules acting on incoming mail. Then check View -> Arrange By -> Current View to make sure that your view is set to simply "Messages" - perhaps your view simply isn't showing the messages you downloaded. Are you running any anti-virus or anti-spam software that scans your email? SignatureJeff Stephenson Outlook Development This posting is provided "AS IS" with no warranties, and confers no rights I tried switching the view and nothing showed up. The envelope in the lower right hand corner isn't showing up either. I am running Norton Anti-Virus but it has never caused any problems like this in the past. > I tried switching the view and nothing showed up. The envelope in the lower > right hand corner isn't showing up either. I am running Norton Anti-Virus > but it has never caused any problems like this in the past. OK, let's back off a bit. What is it that you're seeing that makes you think that messages are being downloaded? Are you seeing something like "downloading x of y messages" in the status bar? Unless you see something like that, you're not actually downloading - Outlook may say it's receiving, but that just means it's checking for mail, not actually downloading it. SignatureJeff Stephenson Outlook Development This posting is provided "AS IS" with no warranties, and confers no rights Yes it does say that is downloading a certain number of messages. It will finish downloading but then none of the new messages show up in my inbox. > > I tried switching the view and nothing showed up. The envelope in the lower > > right hand corner isn't showing up either. I am running Norton Anti-Virus [quoted text clipped - 6 lines] > receiving, but that just means it's checking for mail, not actually > downloading it. > Yes it does say that is downloading a certain number of messages. It will > finish downloading but then none of the new messages show up in my inbox. [quoted text clipped - 9 lines] >> receiving, but that just means it's checking for mail, not actually >> downloading it. Can you turn off Norton's message scanning? From various posts to this group, that appears to involve uninstalling Norton, then reinstalling it without the mail scanning options selected. I've not seen a problem like this reported for Norton, but there have been other problems with it's mail scanning, so I'd like to see if it could be the problem here. SignatureJeff Stephenson Outlook Development This posting is provided "AS IS" with no warranties, and confers no rights |
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