Outlook 2000 does not open

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Frank - 08 Jan 2005 03:25 GMT

Am running Office 2000 on ME.
Did not add or delete anything recently.
Was working fine.
Try to open Outlook and the applet comes up and stays. I can open the task
master and it does not show Outlook is not responding. I can also end task
Outlook.
I have verified that Express opens.
I have tried to re-install using the program disks repair function without
success.
I have also tried to restore to an earlier point.

Can anyone offer help?
Am I left to completely uninstall office200 and re-instal

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Milly Staples [MVP - Outlook] - 08 Jan 2005 06:59 GMT

Close Outlook. Find and rename outcmd.dat to .old. (If using Windows 2000
or XP, you will need to enable searching hidden and system folders.)

Once you have done so, reopen Outlook and it should open fine. You will
need to rebuild any custom toolbars or customizations as the file outcmd.dat
controls how the toolbars display. When it becomes corrupted, it will cause
Outlook to hang because it cannot create the toolbars that you expect.

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Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head-scratching, Frank asked this group:

| Am running Office 2000 on ME.
| Did not add or delete anything recently.
[quoted text clipped - 9 lines]
| Can anyone offer help?
| Am I left to completely uninstall office200 and re-instal

Reply to this Message

Frank - 08 Jan 2005 21:41 GMT

Thanks Milly,
You are a savior.
It worked great.

> Close Outlook. Find and rename outcmd.dat to .old. (If using Windows 2000
> or XP, you will need to enable searching hidden and system folders.)
[quoted text clipped - 17 lines]
> | Can anyone offer help?
> | Am I left to completely uninstall office200 and re-instal

Reply to this Message