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MS Office Forum / Outlook / New Users / January 2005

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Controlling sent mail folders with two pst files

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Kelly - 09 Jan 2005 04:45 GMT
I use two personal pst files, one for personal mail and another for business
mail.  I am using Outlook 2003.  The business pst file is set as my default,
but when I send an email it is saved in my personal pst sent folder and not
the business pst sent folder.  When I send personal mail it is correctly
saved in my personal pst send folder.  How can I control which sent folder
messages are saved in for my different business and personal pop accounts?
I would like to save my business mail in my business pst sent folder and not
in my personal pst sent folder.

Thanks,
Kelly
MikeL - 09 Jan 2005 14:08 GMT
You might try setting up a rule to move the file based on the account it was
sent with.

>I use two personal pst files, one for personal mail and another for
>business mail.  I am using Outlook 2003.  The business pst file is set as
[quoted text clipped - 7 lines]
> Thanks,
> Kelly
Kelly - 09 Jan 2005 17:56 GMT
Thanks for the reply Mike.  I had already tried that and end up with
duplicate messages, one in each sent box.  I used the "check messages after
sending" rules and it only allows you to copy a file to a folder.  Therefore
I end up with duplicate copies in my sent folders, one in each pst file.
Then I tried the delete rule and doesn't seem to work unless you are
receiving mail.

Any other suggestions from anyone?

Kelly

> You might try setting up a rule to move the file based on the account it
> was sent with.
[quoted text clipped - 10 lines]
>> Thanks,
>> Kelly
Brian Tillman - 10 Jan 2005 15:37 GMT
> I use two personal pst files, one for personal mail and another for
> business mail.  I am using Outlook 2003.  The business pst file is
> set as my default, but when I send an email it is saved in my
> personal pst sent folder and not the business pst sent folder.  When
> I send personal mail it is correctly saved in my personal pst send
> folder.

These statements indicate that, while your business mail account may be your
default account, your delivery location is your personal PST.  Click
Tools>E-mail Accounts>Next and look at the lower left for the delivery
location.  I'll bet it's your personal PST and not your business PST.

That said, there is exactly ONE set of active folders in Outlook, no matter
how many PSTs you have.  Outlook will delivery incoming mail to the delivery
location Inbox, store sent mail in the delivery location Sent Items, store
meetings that you accept  in your delivery location Calendar, and so on.
Changing this behavior requires rules.

> I had already tried that and end up with
> duplicate messages, one in each sent box.  I used the "check messages
> after sending" rules and it only allows you to copy a file to a
> folder.

I tried the following and it does work:  First disable saving your sent mail
in Sent Items.  Then use the "check messages after sending" path to create a
rule that uses the "through the specified account" condition to "move a
copy" of the message to the Sent Items folder of the business PST.  Create a
second rule that does exactly the same thing, but for "specified account",
choose your personal account and specify your personal PST's Sent Items
folder.
Signature

Brian Tillman

 
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