Rules don't work automatically anymore

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Ken Isaacson - 10 Jan 2005 16:58 GMT

OL '03

My rules don't run anymore. I have to run them manually. I know there's a
known problem as far as not running when you first start OL up, but even
when its been running, they don't seem to be working. If I go in manually
and run a particular rule, though, it works.

Any ideas?

Thanks.
Ken

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Brian Tillman - 10 Jan 2005 22:04 GMT

> My rules don't run anymore. I have to run them manually. I know
> there's a known problem as far as not running when you first start OL
> up, but even when its been running, they don't seem to be working.
> If I go in manually and run a particular rule, though, it works.

What type of account? Somtimes creating a new mail profile can help.

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Brian Tillman

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Ken Isaacson - 11 Jan 2005 14:20 GMT

Ya mean, and write all the rules again????

(POP3 Account)

> > My rules don't run anymore. I have to run them manually. I know
> > there's a known problem as far as not running when you first start OL
> > up, but even when its been running, they don't seem to be working.
> > If I go in manually and run a particular rule, though, it works.
>
> What type of account? Somtimes creating a new mail profile can help.

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Brian Tillman - 11 Jan 2005 14:54 GMT

> Ya mean, and write all the rules again????

Since, for POP accounts, rules are kept in the PST and, for Exchange
accounts, rules are kept in the mailbox, I don't think you'd need to create
them all again. However, to be safe, export them to a .rwz file using the
rules wizard. You can always import them again if they do disappear.

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Brian Tillman

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