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MS Office Forum / Outlook / New Users / January 2005

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Outlook contacts list issue

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Bill Prochazka - 11 Jan 2005 14:47 GMT
I am in the process of recovering data from an anchange disaster.  I had all
of the mailboxes recovered and are all in PST files.  I am now going through
and showing users how to import their calendars, contacts, mail etc.  When a
user imports his/her contacts, everything goes fine until they try to use
those contacts through the address book.  The address book does not show any
contacts added by the import.  Any newly created contacts are visible.  I
have found that if I change the email address of an imported contact, that
contact will then appear in the address book.  This indicates a corruption in
the email address of the contact.  All of the email addresses appear fine in
the contact list, so the error must be something else, but related.

Another interesting note is that if I add the contacts folder from the PST
file to the address book without importing it, all contacts show in the
address book.  It is only after importing/copying the contacts, that this
"corruption" occurs.

I need to have these contacts repaired, and cannot do it on a one-by-one
basis as I have 132 PST files to restore and many of them contain large
amounts of contacts.
Brian Tillman - 11 Jan 2005 14:58 GMT
> I am in the process of recovering data from an anchange disaster.  I
> had all of the mailboxes recovered and are all in PST files.  I am
[quoted text clipped - 3 lines]
> book.  The address book does not show any contacts added by the
> import.

Have one of them try to simply open the PST (File>Open>Outlook Data File)
and copy the Contacts folder contents from the PST to the mailbox's Contacts
rather than import.
Signature

Brian Tillman

Bill Prochazka - 11 Jan 2005 15:07 GMT
That was the original process I took.  I only looked to importing when
dealing with calendars as you cannot click and drag all calendar item from
one calendar to another.

> > I am in the process of recovering data from an anchange disaster.  I
> > had all of the mailboxes recovered and are all in PST files.  I am
[quoted text clipped - 7 lines]
> and copy the Contacts folder contents from the PST to the mailbox's Contacts
> rather than import.
Russ Valentine [MVP-Outlook] - 11 Jan 2005 21:37 GMT
Importing does not solve that problem. You simply need to create an
unfiltered view of your Calendar to copy its contents. By Category is what
most of us use.
Signature

Russ Valentine
[MVP-Outlook]

> That was the original process I took.  I only looked to importing when
> dealing with calendars as you cannot click and drag all calendar item from
[quoted text clipped - 12 lines]
>> Contacts
>> rather than import.
Bill Prochazka - 12 Jan 2005 15:19 GMT
Ok...that is another way of bringing in calendar objects, but my problem is
not with the calendar, but rather with the contacts not copying correctly.  
When contacts are copied, imported, or moved, they lose something that is
needed to allow to be displayed in the address list.  Simply opening the
contact, making any change, and saving will fix the problem.  I need a batch
way of "fixing" all contacts in a folder.

> Importing does not solve that problem. You simply need to create an
> unfiltered view of your Calendar to copy its contents. By Category is what
[quoted text clipped - 15 lines]
> >> Contacts
> >> rather than import.
 
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