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MS Office Forum / Outlook / New Users / April 2005

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Black vs Gray

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+-Steve-+ - 29 Apr 2005 15:39 GMT
I've recently noticed that (maybe it happened when I upgraded from Outlook
2000 to 2002) that some unread messages in the Inbox are not bold black, but
instead are bold grey.  And some read messages are not normal black, but
instead are normal grey.   It looks like they are always ads --maybe not
spam, but opt in type ads that I may have inadvertently agreed to receive.

What is the distinction between black and grey?

SteveK
Brian Tillman - 29 Apr 2005 18:35 GMT
> I've recently noticed that (maybe it happened when I upgraded from
> Outlook 2000 to 2002) that some unread messages in the Inbox are not
> bold black, but instead are bold grey.  And some read messages are
> not normal black, but instead are normal grey.   It looks like they
> are always ads --maybe not spam, but opt in type ads that I may have
> inadvertently agreed to receive.

Click Tools>Organize>Using Colors>Automatic Formatting.  See if the
"Commercial E-mail" category selects grey for the color.
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