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MS Office Forum / Outlook / New Users / May 2005Problems with Outlook 2003 -> Outlook XP downgrade.
I just got a new PC, and for various reasons I've had to install Office XP on the new computer. The old machine ran Office 2003. Most things work fine. My Personal Folders PST file transfered fine, as did all my email accounts (I have about eight). However, a few things don't work. The secondary PST files I use cannot be read, expanded or even removed. The "Define Send/Receive Groups..." menu item does nothing. No dialog is displayed. The groups I've defined appear on the Send/Recieve fly-out menu, but selecting them does nothing. The only way check email is by manually selecting Tools/Send-Recieve/All Account. Previously defined download schedule is apparently not active. Any ideas on what to do?  Signature-- Truth, James Curran [erstwhile VC++ MVP] Home: www.noveltheory.com Work: www.njtheater.com Blog: www.honestillusion.com Day Job: www.partsearch.com > I just got a new PC, and for various reasons I've had to install > Office XP on the new computer. The old machine ran Office 2003. [quoted text clipped - 4 lines] > However, a few things don't work. The secondary PST files I use > cannot be read, expanded or even removed. There will be an issue with any PST that was created with Outlook 2003 because the Unicode format that OL 2003 creates by default is not compatible with any prior version of Outlook. The older ANSI-format PSTs will work with either version. > The "Define Send/Receive > Groups..." menu item does nothing. No dialog is displayed. The > groups I've defined appear on the Send/Recieve fly-out menu, but > selecting them does nothing. The only way check email is by manually > selecting Tools/Send-Recieve/All Account. Previously defined > download schedule is apparently not active. Several of these problems sound like issues with the mail profile and creating a new profile (pointing it at your existing PSTs) should correct them. You will probably need to redefine your accounts in the new PST. SignatureBrian Tillman > There will be an issue with any PST that was created with Outlook 2003 > because the Unicode format that OL 2003 creates by default is not compatible > with any prior version of Outlook. The older ANSI-format PSTs will work > with either version. So, is there any way to convert the Unicode file into an ANSI one? Signature-- Truth, James Curran [erstwhile VC++ MVP] Home: www.noveltheory.com Work: www.njtheater.com Blog: www.honestillusion.com Day Job: www.partsearch.com In OL2003, create new data file,in old format, copy from one to the new 'old' version pst Other than that cannot be converted > > There will be an issue with any PST that was created with Outlook 2003 > > because the Unicode format that OL 2003 creates by default is not [quoted text clipped - 3 lines] > > So, is there any way to convert the Unicode file into an ANSI one? |
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