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MS Office Forum / Outlook / New Users / June 2005

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To button on new message shows no contacts

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jp - 21 Jun 2005 20:57 GMT
a friend imported a PST file and apparently messed up his contacts list...

when typing a new message, and click the 'to' button.. where do you control
what folder that looks at for the contact list??
Russ Valentine [MVP-Outlook] - 21 Jun 2005 21:00 GMT
In what version of Outlook?
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Russ Valentine
[MVP-Outlook]

>a friend imported a PST file and apparently messed up his contacts list...
>
> when typing a new message, and click the 'to' button.. where do you
> control what folder that looks at for the contact list??
Diane Poremsky [MVP] - 21 Jun 2005 21:08 GMT
If you have Contacts in the Contacts folder but they are not accessible when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook.  If it is listed, then remove it and close
then restart Outlook and repeat these steps to add it.

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Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
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>a friend imported a PST file and apparently messed up his contacts list...
>
> when typing a new message, and click the 'to' button.. where do you
> control what folder that looks at for the contact list??
jp - 21 Jun 2005 21:20 GMT
thanks
ill try that..

outlook 2000

> If you have Contacts in the Contacts folder but they are not accessible
> when you click on the To button, check these settings:
[quoted text clipped - 14 lines]
>> when typing a new message, and click the 'to' button.. where do you
>> control what folder that looks at for the contact list??
Russ Valentine [MVP-Outlook] - 22 Jun 2005 01:23 GMT
Then these instructions won't apply. That is why you should include your
Outlook version when you post. We're too busy to have to guess at these
things.
For your version:
Go to Tools > Services. Make sure the Outlook Address Book service is
listed. If not, add it. Next, R click on the Contact folder or folders you
want the OAB to display, choose "Properties", go to the Outlook Address Book
tab and check the "Show this folder as an E-mail address book" box. You may
also need to go to Tools > Options > Addressing Tab and choose to show your
Contacts folder.
Signature

Russ Valentine
[MVP-Outlook]

> thanks
> ill try that..
[quoted text clipped - 20 lines]
>>> when typing a new message, and click the 'to' button.. where do you
>>> control what folder that looks at for the contact list??
 
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