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MS Office Forum / Outlook / New Users / December 2005

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Links in OL won't open IE

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Tim - 12 Aug 2005 13:59 GMT
Hi...  When I click a hyperlink in an Outlook message (OL 2000), it used to
open Internet Explorer and take me where it should.  For some reason, this
has stopped working.  When I click the link, nothing happens.  Other than
that, both OL and IE seem to work fine.
Signed,
Confused
Brian Tillman - 12 Aug 2005 15:54 GMT
> Hi...  When I click a hyperlink in an Outlook message (OL 2000), it
> used to open Internet Explorer and take me where it should.  For some
> reason, this has stopped working.  When I click the link, nothing
> happens.  Other than that, both OL and IE seem to work fine.

In IE, click Tools>Internet Options>Programs>Reset Web Settings.
Signature

Brian Tillman

Tim - 12 Aug 2005 18:02 GMT
Thanks - that worked fine.

> > Hi...  When I click a hyperlink in an Outlook message (OL 2000), it
> > used to open Internet Explorer and take me where it should.  For some
> > reason, this has stopped working.  When I click the link, nothing
> > happens.  Other than that, both OL and IE seem to work fine.
>
> In IE, click Tools>Internet Options>Programs>Reset Web Settings.
Garry944 - 31 Dec 2005 04:36 GMT
I had the same problem, but when I tried what Brian wrote, it still does not
work.  Any other ideas?

Garry

> > Hi...  When I click a hyperlink in an Outlook message (OL 2000), it
> > used to open Internet Explorer and take me where it should.  For some
> > reason, this has stopped working.  When I click the link, nothing
> > happens.  Other than that, both OL and IE seem to work fine.
>
> In IE, click Tools>Internet Options>Programs>Reset Web Settings.
AJR - 31 Dec 2005 20:22 GMT
Two most prevalent reasons for problem - 1. Link not sent as a hyperlink
(HTML) and 2, Loss of file association. Do following: Windows
explorer>Tools>Folder options>File types>Scroll and select "HTML" extension.
In box titled "Details for HTML extension " should state that opens with IE.
If does so then click on "Advanced" and verify that default action is open"
(will be bold typeface).  Otherwise click "Change" and select IE.
 
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