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MS Office Forum / Outlook / New Users / August 2005

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Mail not sending automatically

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stramash@gmail.com - 31 Aug 2005 11:52 GMT
If I create a new mail in Outlook, it doesn't send automatically,
instead just sitting in the Outbox until I initiate a Send/Receive
(either clicking the button, waiting 5 minutes or closing Outlook).
This is irritating, but generally something that I've gotten used to.

The main problem is that if I have Outlook closed and click on a
mailto: link on a website or otherwise open the new message window
(from Word etc), I get the new message fine, I enter the To address,
subject and body and click "Send" to send the mail. This gives the
impression that the message has been sent. However, when I then open
Outlook, I discover that the message has not been sent, instead it is
waiting in the Outbox (annoyed to discover a dozen or so messages that
had not been sent).

Is there a service that should be running, that isn't, sending this
mail? Or some setting I have missed.

I am using Outlook 2002 with an SMTP/POP mail server, not Exchange.

Thanks
Brian Tillman - 31 Aug 2005 16:00 GMT
> If I create a new mail in Outlook, it doesn't send automatically,
> instead just sitting in the Outbox until I initiate a Send/Receive
> (either clicking the button, waiting 5 minutes or closing Outlook).
> This is irritating, but generally something that I've gotten used to.

Click Tools>Options>Mail Setup.  DO you have "Send immediately when
connected" checked?

> The main problem is that if I have Outlook closed and click on a
> mailto: link on a website or otherwise open the new message window
[quoted text clipped - 4 lines]
> waiting in the Outbox (annoyed to discover a dozen or so messages that
> had not been sent).

If Outlook is closed, there's nothing running that will send your messages.
Outlook needs to be running in order for mail to flow.
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Brian Tillman

stramash - 31 Aug 2005 16:45 GMT
Thanks for the reply

"Send immediately when connected" is checked.

I realise Outlook needs to be running, but I thought that the "New
Message" dialog was from Outlook, it manages to get the mail into the
Outbox okay.
Brian Tillman - 31 Aug 2005 21:46 GMT
> I realise Outlook needs to be running, but I thought that the "New
> Message" dialog was from Outlook, it manages to get the mail into the
> Outbox okay.

The Compose window is Outlook, yes, but unless the mail engine is also
running (Outlook's main process), the Outlbox isn't processed.
Signature

Brian Tillman

 
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