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vol fan - 14 Nov 2005 04:38 GMT

i can not open any links that are in e-mails - i will click on the link and
nothing happens - no error messages - nothing. please help.
i have tried resetting web settings - still same results.

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Vince Averello [MVP-Outlook] - 14 Nov 2005 11:13 GMT

Are the items in question sitting in the Junk E-mail folder?

>i can not open any links that are in e-mails - i will click on the link and
> nothing happens - no error messages - nothing. please help.
> i have tried resetting web settings - still same results.

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vol fan - 17 Nov 2005 03:21 GMT

Don't think i have a junk mail file - if i do , don't know where it is.
This problem relates to opening links from the e-mail message - example:
there was a link notifying me of a reply to my question. when i click on the
link , nothing happens.

Signature

thanks

> i can not open any links that are in e-mails - i will click on the link and
> nothing happens - no error messages - nothing. please help.
> i have tried resetting web settings - still same results.

Reply to this Message

Vince Averello [MVP-Outlook] - 17 Nov 2005 11:45 GMT

What version of Outlook are you using? If it's 2003, have you installed SP2?

> Don't think i have a junk mail file - if i do , don't know where it is.
> This problem relates to opening links from the e-mail message - example:
> there was a link notifying me of a reply to my question. when i click on
> the
> link , nothing happens.

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vol fan - 20 Nov 2005 18:51 GMT

Think it's 2004 - sp2 has been installed - any other suggestions?

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> What version of Outlook are you using? If it's 2003, have you installed SP2?
>
[quoted text clipped - 3 lines]
> > the
> > link , nothing happens.

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Vince Averello [MVP-Outlook] - 21 Nov 2005 11:41 GMT

There is no OL2004, it's probably 2003. SP2 blocks links in some potential
phishing attempt emails

> Think it's 2004 - sp2 has been installed - any other suggestions?

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vol fan - 22 Nov 2005 00:08 GMT

Ok - I installed sp2 several months ago - everything worked fine until a
couple of weeks ago. any suggestions on how to correct this problem?

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thanks

> There is no OL2004, it's probably 2003. SP2 blocks links in some potential
> phishing attempt emails
>
> > Think it's 2004 - sp2 has been installed - any other suggestions?

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Vince Averello [MVP-Outlook] - 22 Nov 2005 12:58 GMT

SP2 for Office 2003 didn't come out that long ago. Maybe two months ago, I
think.

> Ok - I installed sp2 several months ago - everything worked fine until a
> couple of weeks ago. any suggestions on how to correct this problem?

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Brian Tillman - 17 Nov 2005 14:00 GMT

> Don't think i have a junk mail file - if i do , don't know where it
> is. This problem relates to opening links from the e-mail message -
> example: there was a link notifying me of a reply to my question.
> when i click on the link , nothing happens.

Try this. In IE, click Tools>Internet Options>Programs>Reset Web Settings.

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Brian Tillman

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vol fan - 20 Nov 2005 18:49 GMT

have already tried this - same results

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thanks

> > Don't think i have a junk mail file - if i do , don't know where it
> > is. This problem relates to opening links from the e-mail message -
> > example: there was a link notifying me of a reply to my question.
> > when i click on the link , nothing happens.
>
> Try this. In IE, click Tools>Internet Options>Programs>Reset Web Settings.

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