Outlook98 unable to open any attachments

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lanikaibabe@gmail.com - 18 Nov 2005 17:12 GMT

I knew there was a quick fix at one time... removing a registry key?

I have already removed the outcmd.dat and used /safe to start Outlook
in safe mode.... trying to support one of my users.

Thanks!
Christina

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K. Orland - 18 Nov 2005 17:50 GMT

What is your email environment; Exchange, POP3, etc.? Are there error
messages when you try to open an attachment? Can you open the attachment if
you save it to the desktop instead? Just trying to get some sense of what's
going on.

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Kathleen Orland
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/
Outlook & Exchange Solutions Center: http://www.slipstick.com

> I knew there was a quick fix at one time... removing a registry key?
>
[quoted text clipped - 3 lines]
> Thanks!
> Christina

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Brian Tillman - 18 Nov 2005 20:01 GMT

> I knew there was a quick fix at one time... removing a registry key?
>
> I have already removed the outcmd.dat and used /safe to start Outlook
> in safe mode.... trying to support one of my users.

Please describe your symptoms in more detail. What do yo mean by "unable to
open"? What happens when you try? What are your trying to open them?

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Brian Tillman

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Milly Staples [MVP - Outlook] - 19 Nov 2005 19:59 GMT

The usual fix for Outlook 98 wackiness was to reinstall over itself. Do not
remove it, just reinstall.

And then, seriously, think about upgrading.

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Milly Staples [MVP - Outlook]

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After furious head scratching, lanikaibabe@gmail.com asked:

| I knew there was a quick fix at one time... removing a registry key?
|
[quoted text clipped - 3 lines]
| Thanks!
| Christina

Reply to this Message