Outlook Sync problem...

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Andy - 22 Nov 2005 14:49 GMT

What SP on Outlook/Office?
Office 2003, SP2

What are the sync errors?
See below.

Are you sure it's a sync issue, and not the more common "software firewall
preventing UDP packets from reaching the client" issue?
Can sync old emails. It worked before, on last Friday nothing was
installed/changed. Everybody else is fine.

From: Sharon Ferguson

Sent: Monday, November 21, 2005 9:50 AM

To: Sharon Ferguson

Subject: Synchronization Log:

Importance: High

9:50:18 Synchronizer Version 11.0.6555

9:50:18 Synchronizing Mailbox 'Sharon Ferguson'

9:50:18 Synchronizing server changes in folder 'Inbox'

9:50:18 Downloading from server 'server.domain.com'

9:50:26 Error synchronizing folder

9:50:26 [80070005-30070805-0-560]

9:50:26 Microsoft Office Outlook Offline Folders

9:50:26 For more information on this failure, click the URL below:

9:50:26
http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80070005-30
070805-0-560

9:50:26 Done

"Lanwench [MVP - Exchange]"
<lanwench@heybuddy.donotsendme.unsolicitedmail.atyahoo.com> wrote in message
news:Olg%23A4s7FHA.1184@TK2MSFTNGP12.phx.gbl...

> "Andy" <andy.zhou@mail.com> wrote in message
> news:uIpkOBs7FHA.2040@TK2MSFTNGP14.phx.gbl...
>> One of my users all of a sudden had this problem. Last Friday, she found
>> her
>> Outlook2003 will not receive any new emails. I checked the Exchange 2000
>> server and her mail-box, they look good and I was able to use another PC
>> and
>> her ID to access her mail-box and see lots of new emails.
>> So, I did reinstall the Outlook 2003, delete ost file and re-sync and go
>> through MS article 842284. But it is still the same thing. She can not
>> get
>> new emails. However, when I remove ost file and re-sync, she will see the
>> old emails until Friday. In her Outlook folder, there are sync errors.
>> I don't think this is an exchange server issue, because using a different
>> machine and same ID, it will be fine, and nobody else has the same
>> situation.
>> Anybody can help? Or do you know how to manually completely remove
>> Outlook2003????
>> Thanks!
>
> What SP on Outlook/Office?
> What are the sync errors?
> Are you sure it's a sync issue, and not the more common "software firewall
> preventing UDP packets from reaching the client" issue?

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Andy - 22 Nov 2005 17:01 GMT

Problem solved, thank you!

Andy

> What SP on Outlook/Office?
> Office 2003, SP2
[quoted text clipped - 68 lines]
>> firewall
>> preventing UDP packets from reaching the client" issue?

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