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MS Office Forum / Outlook / New Users / November 2005

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Rules question

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Nocturnal - 28 Nov 2005 06:30 GMT
When I set the rule to search for specific words in the message header and
then to delete permanently, why is it that some e-mails get deleted
permanently then others are sent to the junk e-mail folder.  When I run the
rule on the junk e-mail folder, those messages are deleted permanently.
Help?

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Nocturnal @ http://www.randomfix.com

Milly Staples [MVP - Outlook] - 28 Nov 2005 07:12 GMT
Look through your rules to see if you have rules that act on messages twice.
Set all your rules to "stop processing more rules" and then re-order your
rules.

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Milly Staples [MVP - Outlook]

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After furious head scratching, Nocturnal asked:

| When I set the rule to search for specific words in the message
| header and then to delete permanently, why is it that some e-mails
| get deleted permanently then others are sent to the junk e-mail
| folder.  When I run the rule on the junk e-mail folder, those
| messages are deleted permanently. Help?
Nocturnal - 28 Nov 2005 07:35 GMT
How should I re-order it?  Should I have the one that is not working first
in line?

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Nocturnal @ http://www.randomfix.com

> Look through your rules to see if you have rules that act on messages
> twice.
[quoted text clipped - 6 lines]
> | folder.  When I run the rule on the junk e-mail folder, those
> | messages are deleted permanently. Help?
Milly Staples [MVP - Outlook] - 28 Nov 2005 08:51 GMT
Re-order them in the sequence that you want them to run.

Signature

Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.  All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Nocturnal asked:

| How should I re-order it?  Should I have the one that is not working
| first in line?
[quoted text clipped - 9 lines]
||| folder.  When I run the rule on the junk e-mail folder, those
||| messages are deleted permanently. Help?
 
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