computer tech installed win word , is it genuine?

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Babs - 29 Nov 2005 19:30 GMT

Had my computer wiped at a supposedly reputable computer place, they installed
Win Word which has now disappeared from my computer. Also, the microsoft
Windows which I think is genuine, has a CD but does not Validate. The seller
is now not to be found. Am I just stuck???

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Vince Averello [MVP-Outlook] - 30 Nov 2005 00:40 GMT

Look for WinWord.EXE on the machine to see if Word is installed.

Does the CD look like an official MS WinXP CD?

> Had my computer wiped at a supposedly reputable computer place, they
> installed
> Win Word which has now disappeared from my computer. Also, the microsoft
> Windows which I think is genuine, has a CD but does not Validate. The
> seller
> is now not to be found. Am I just stuck???

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Lanwench [MVP - Exchange] - 30 Nov 2005 03:15 GMT

> Had my computer wiped at a supposedly reputable computer place, they
> installed Win Word which has now disappeared from my computer.
> Also, the microsoft Windows which I think is genuine, has a CD but
> does not Validate. The seller is now not to be found. Am I just
> stuck???

If you brought them a computer to 'wipe' you must have had an operating
system and software - at least at one point. Where is your original media?
What did you pay for when you bought the computer?

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