delayed window update of incoming emails

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Reinhard F. Bentrup - 02 Dec 2005 14:49 GMT

Hi,

we're using Outlook 2002 as client on Exchange. Whenever an email arrives it
can take up to about 30 minutes until it is shown in the incoming mail
windows. However if we point to an email in this folder it is shown
immediately. On old Outlook 2000 all emails were shown right away.

How can I change this? We used email for in-house communication where 30
minutes are too much :-)

Thanks - Reinhard

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Lanwench [MVP - Exchange] - 02 Dec 2005 15:59 GMT

> Hi,
>
[quoted text clipped - 7 lines]
>
> Thanks - Reinhard

It's probably your local firewall software. If you're using Windows XP, add
an exception for outlook.exe. If you're using another firewall, you need to
consult their help/support.

Reply to this Message

Reinhard F. Bentrup - 05 Dec 2005 09:32 GMT

YES, it was the WindowsXP firewall. Thanks :-)

>> Hi,
>>
[quoted text clipped - 11 lines]
> add an exception for outlook.exe. If you're using another firewall, you
> need to consult their help/support.

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Lanwench [MVP - Exchange] - 05 Dec 2005 15:18 GMT

> YES, it was the WindowsXP firewall. Thanks :-)

You're welcome!

>>> Hi,
>>>
[quoted text clipped - 11 lines]
>> XP, add an exception for outlook.exe. If you're using another
>> firewall, you need to consult their help/support.

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K. Orland - 02 Dec 2005 16:10 GMT

Sounds like you have an issue with UDP packets being blocked:

http://groups.google.com/group/microsoft.public.outlook/browse_frm/thread/4accc2
bf222b51bb/3e587fbd371503e6?tvc=1&q=%2Boutlook+%2Budp+%2Bblock+%2Bpacket&hl=en#3
e587fbd371503e6

Signature

Kathleen Orland
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/
Outlook & Exchange Solutions Center: http://www.slipstick.com

> Hi,
>
[quoted text clipped - 7 lines]
>
> Thanks - Reinhard

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