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MS Office Forum / Outlook / New Users / December 2005Email deleting after being read
One of my users has a problem. Her email seems to delete from her inbox after being read. When she is connected to the network normally there is no problem. it only seems to occurs when she is dialed into our citrix server. I have checked for rules and filters and there are none set up. Her view is set properly as well. No one else has this problem. Any help would be appreciated. thanks. > One of my users has a problem. Her email seems to delete from her > inbox after being read. Make sure she has View>Arrange By>Current View>Messages selected and not Unread Messages.  SignatureBrian Tillman Thank you. However, that was the first thing I checked and it was set properly. > Thank you. However, that was the first thing I checked and it was set > properly. I'd have suggested something else, then, had you stated what you'd checked already. Start Outlook in Safe Mode (i.e., with the /safe command line switch) and see if the problem still occurs. If not, then she has some add-in causing the problem. http://www.howto-outlook.com/Howto/commandlineswitches.htm SignatureBrian Tillman thank you very much. the next time she dials in i will try that and let you know if it works. |
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