Outlook/HTML/Text only problem.

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Kelly J - 09 Dec 2005 14:21 GMT

I reformatted my TOSHIBA M35X Satellite (laptop) with XP Home SP2 last
month, and now only MY e-mail account, http, (1 of 4 [2 http and 2 pop3])
opens all mail as text with an option to Read as html. The other 3 accounts
do not have this problem. Either way, no links work in the message display
UNLESS they are daily deliveries from MSN Groups or their ads. Outlook 2003
SP2 (Standard Edition.) What the h**l is wrong? Is this a new problem with
Microsoft Office 2003?

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Vince Averello [MVP-Outlook] - 09 Dec 2005 14:39 GMT

Are the items in the Junk E-mail folder?

>I reformatted my TOSHIBA M35X Satellite (laptop) with XP Home SP2 last
>month, and now only MY e-mail account, http, (1 of 4 [2 http and 2 pop3])
[quoted text clipped - 3 lines]
>SP2 (Standard Edition.) What the h**l is wrong? Is this a new problem with
>Microsoft Office 2003?

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Kelly J - 09 Dec 2005 14:58 GMT

The problem is in all folders in the default (mine) account, even the
Deleted Items folder. If I change a message to html, then switch folders,
then go back to the message, it has changed back to text. I have Detected
and Repaired (ugh), reinstalled, and labored over all settings. Could this
problem be upstream? I use MSN Explorer software (MSN is not my ISP,
catt.com in Ringgold, GA. is, and a local LAN.)

> Are the items in the Junk E-mail folder?
>
[quoted text clipped - 5 lines]
>>ads. Outlook 2003 SP2 (Standard Edition.) What the h**l is wrong? Is this
>>a new problem with Microsoft Office 2003?

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Vince Averello [MVP-Outlook] - 09 Dec 2005 21:07 GMT

There's an option here about reading mail in Plain Text: Tools menu >
Options > Email

> The problem is in all folders in the default (mine) account, even the
> Deleted Items folder. If I change a message to html, then switch folders,
> then go back to the message, it has changed back to text. I have Detected
> and Repaired (ugh), reinstalled, and labored over all settings. Could this
> problem be upstream? I use MSN Explorer software (MSN is not my ISP,
> catt.com in Ringgold, GA. is, and a local LAN.)

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Kelly J - 10 Dec 2005 14:32 GMT

Yes, been there done that. The problem is not that I can't read it as plain
text. The problem is that all messages except anything MSN, shows as plain
text and all links don't work regardless of it being plain text or html. I
have never had to change anything to html before. My mail has always been
delivered as it was sent. I've never had to convert anything. I don't have
this problem with OE, just Outlook, which is the client I prefer.

> There's an option here about reading mail in Plain Text: Tools menu >
> Options > Email
[quoted text clipped - 5 lines]
>> this problem be upstream? I use MSN Explorer software (MSN is not my ISP,
>> catt.com in Ringgold, GA. is, and a local LAN.)

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Kelly J - 10 Dec 2005 14:37 GMT

Sheesh. Microsoft @#$%^&*
Now everything is fine. I made no changes. Go figure.
Someone send me a Mac for Christmas, PLEEEEEEEEase.

> Yes, been there done that. The problem is not that I can't read it as
> plain text. The problem is that all messages except anything MSN, shows as
[quoted text clipped - 13 lines]
>>> settings. Could this problem be upstream? I use MSN Explorer software
>>> (MSN is not my ISP, catt.com in Ringgold, GA. is, and a local LAN.)

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