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MS Office Forum / Outlook / New Users / December 2005

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Multiple copies of emails

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replaw - 10 Dec 2005 19:39 GMT
I've read some of the other posts on this problem, but nothing I've tried
seems to work.  Here's the background.  I'm using Outlook 2000 (SP-3).  I
have 3 different email accounts with comcast that I have forwarded to my
Outlook.  If some sends an email to any one of those account, I end up
getting 3 copies of it in my inbox ... all to the same one of my email
addresses.  I know this isn't a problem with Comcast, because when I look at
my messages on their server, there's only one copy of each.
    So I figure it must have something to do with the Rules ... but when I
go to the Rules Wizard (which I had never done before), there are no rules
set up.  So there's nothing there to change.  Should I be setting up some
rules?
    Any help on this would really be appreciated.
Thanks
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Replaw

Diane Poremsky [MVP] - 11 Dec 2005 22:30 GMT
are all messages forwarded to one inbox and you check it three times,
leaving all mail on the server with each account?

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> I've read some of the other posts on this problem, but nothing I've tried
> seems to work.  Here's the background.  I'm using Outlook 2000 (SP-3).  I
[quoted text clipped - 10 lines]
>     Any help on this would really be appreciated.
> Thanks
replaw - 11 Dec 2005 23:57 GMT
Diane...
    When I go to my Inbox in Outlook, I see 3 copies of the exact same
email, each one to the same email account.  For example, one of my email
accounts is replaw@comcast.net.  When I went into my Inbox just a few minutes
ago, there were 3 copies of the same email from eCost.com, and they were all
address to replaw@comcast.net.  There wasn't one for each of my email
accounts, but all to the same account.  Any advice?
thanks
Dick

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Replaw

> are all messages forwarded to one inbox and you check it three times,
> leaving all mail on the server with each account?
[quoted text clipped - 13 lines]
> >     Any help on this would really be appreciated.
> > Thanks
Brian Tillman - 12 Dec 2005 15:41 GMT
> I've read some of the other posts on this problem, but nothing I've
> tried seems to work.  Here's the background.  I'm using Outlook 2000
> (SP-3).  I have 3 different email accounts with comcast that I have
> forwarded to my Outlook.

I doubt they're forwarded.  Do you mean you download them with Outlook?
That's not the same as forwarding.

> If some sends an email to any one of those
> account, I end up getting 3 copies of it in my inbox ...

Are these three addresses aliases of one another?  I.e., do you have to log
on to three separate mailboxes (I.e., three usernames/passwords) at Comcast
to see the messages or do you log on to a single mailbox to receive the
messages from all three addresses?  If this latter is the case, then they
aren't really separate, from Outlook's point of view and that's why you get
three copies: Outlook accesses your single mailbox three times with each
send/receive, downloading the messages there.

To correct the problem, modify two of your accounts in the Send/Receive
group so they do not receive mail, only send.  That way you can use all
three addresses for outgoing messages, but all inbound messages will
download only once through a single account.
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Brian Tillman

replaw - 13 Dec 2005 04:21 GMT
Brian ... Yes, I have 3 separate accounts.  To access each of my emails with
Comcast, I have to separately log onto comcast.net, and log in with a
different username and password.  Then, in Outlook, I set each one of them up
as a separate account, inserting the comcast password for that account when
prompted for it.  What do you think?
   Thanks for continuing to work on this.
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Replaw

> > I've read some of the other posts on this problem, but nothing I've
> > tried seems to work.  Here's the background.  I'm using Outlook 2000
[quoted text clipped - 19 lines]
> three addresses for outgoing messages, but all inbound messages will
> download only once through a single account.
 
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