Outlook 2003 is not finding recent messages using the find function

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Paul - 15 Dec 2005 16:23 GMT

One of our client have problems when searching for a message in his inbox.
Recent received mails are not found. Only mails who are already a few hours
in his inbox are found . The cashing is enabled. On the exchange server the
full text indexing is disabled. His inbox contains +/- 20.000 mails

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Lanwench [MVP - Exchange] - 17 Dec 2005 15:50 GMT

> One of our client have problems when searching for a message in his
> inbox. Recent received mails are not found. Only mails who are
> already a few hours in his inbox are found . The cashing is enabled.

I'd like to enable cashing - where's my check? I think you mean caching,
though. ;-)

> On the exchange server the full text indexing is disabled.

> His inbox
> contains +/- 20.000 mails

Ding! There's your problem. He has *way* too many items in that folder. He
needs to start creating folders to file his stuff if he needs to keep it.

See http://support.microsoft.com/?id=905803 - MS recommends keeping no more
than 5000 items in a folder. Personally, as I view my inbox as a 'to do'
list, I would go bonkers with even that many....but to each his own.

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